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The terms in force for current subscriptions.
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Terms and Conditions
Last updated: 1 November 2026
- About these terms. These terms form a binding agreement between you and the operator of My Sharikati (named in clause 2). They apply whenever you visit the site, create an account or subscribe to a package. By ticking the acceptance box or paying at checkout, you confirm that you have read and accepted them, together with our Privacy Policy and our Cancellation and Refunds policy. If you use the service on behalf of a company, you confirm that you are authorised to bind that company.
- Who we are. My Sharikati is operated by شركة مكتب الكرات الثمانية للدعاية والاعلان, a single-member limited liability company, Unified National No. 7010217987, in the Kingdom of Saudi Arabia, as a service of 8Ball Consulting. Registered address: Building 7926, Prince Muhammad Ibn Faisal Ibn Turki St, Al Quds Dist., Riyadh 13214, Additional No. 4167, Kingdom of Saudi Arabia. VAT number: 312507537400003. You can reach us at hello@mysharikati.com.
- What the service is. My Sharikati is an independent online tender-information and proposal-preparation service for businesses. Depending on your subscription, it provides tender listings, scheduled email and WhatsApp alerts, access to historical tenders and awards data, and preparation of complete proposals in Word, PDF and PowerPoint using your supplied company information and branding. You remain responsible for reviewing all documents and submitting your bid. Package contents and limits are stated on the Pricing page at the time of purchase.
- Your account. You must be at least 18 years old and give accurate, complete and up-to-date information. Keep your login details confidential; you are responsible for everything done through your account. Tell us straight away at support@mysharikati.com if you suspect unauthorised access. One account is for one business unless we agree otherwise in writing.
- Prices, payment and VAT. Prices are in Saudi riyals and shown per month, including 15% VAT at the applicable rate. Payment is taken through our checkout provider, Salla, which processes your card or other payment details; we do not see or store full card numbers. A contract is concluded when you confirm payment at checkout. Extra proposals are charged per proposal at the price shown at the time of purchase.
- Subscription term and renewal. Packages are monthly subscriptions that start on the date your payment is confirmed. Each payment covers one month. Nothing renews or is charged automatically. We email you at least 3 days before your month ends with the VAT-inclusive price and a renewal link. If you do not renew, your package ends at the end of the month you paid for, and nothing more is charged. Monthly proposal allowances apply to each billing period and unused allowances do not carry over. We may change prices for future periods by giving you at least 14 days' notice by email; the new price applies from your next renewal, and you may cancel before then.
- Cancellation and refunds. To stop, simply do not renew, or email us at accounts@mysharikati.com. Cancellation stops the next renewal; your package stays active until the end of the period you have paid for. Your statutory right to withdraw and our refund rules are set out in the Cancellation and Refunds section below, which forms part of these terms.
- Proposal content and review. Proposals are prepared from information you supply and available tender materials. The documents may contain errors, omissions or outdated details. You must review and approve them, verify requirements against the official tender documents and decide whether and how to bid. We do not guarantee acceptance of a proposal or an award, and you remain responsible for your submission and pricing.
- Tender information. Tender alerts are compiled from publicly available sources, including government procurement platforms. We do not control those sources and do not guarantee that every relevant tender will be captured or that details such as deadlines are complete or current. Always check the official tender documents before acting.
- Tender submissions. You alone decide whether to bid and you alone submit bids through any government procurement platform or other channel. You are solely responsible for every submission, including its content, pricing, documents and deadlines. My Sharikati is an independent private service and is not affiliated with, endorsed by or acting for any government procurement platform, the Ministry of Finance or any other government entity.
- Your content. You keep all rights in the information, files, logos and documents you upload ("your content"). You confirm that you have the right to provide it and that it does not infringe anyone's rights or break the law. You give us a limited licence to store and process your content only to provide and improve the service for you, as described in the Privacy Policy.
- Ownership of outputs. Subject to full payment, you may use the proposal documents prepared for your business for lawful business purposes, subject to any third-party rights. Your uploaded logos, documents and other pre-existing materials remain yours. The platform, software, templates, brand name and other service materials remain the property of their respective owners.
- Acceptable use. You must not: use the service for anything unlawful, misleading or fraudulent, including false statements in bids; upload content that infringes rights or contains malware; try to access other users' data, our systems or other accounts without authorisation, or bypass usage limits; scrape, resell or share access to the service; or use outputs to mislead any government entity. Any act that constitutes an offence under the Anti-Cyber Crime Law or other laws of the Kingdom is prohibited, and we may report it to the competent authorities. We may suspend or close an account that breaches this clause.
- Confidentiality of your documents. We treat the business information and tender documents you upload as confidential and use them only to provide the service. Access is restricted to our authorised staff and to the service providers who process data for us, all bound by confidentiality obligations. These documents are deleted in line with the retention periods in our Privacy Policy. This clause does not apply to information that is already public or that we are required by law or a competent authority to disclose.
- Availability and changes to the service. We aim to keep the platform available but do not guarantee uninterrupted access. We may carry out maintenance and may improve or change features, provided that we do not materially reduce what is included in a package you have already paid for during that period.
- Limitation of liability. To the extent permitted by the laws of the Kingdom of Saudi Arabia: we are not liable for indirect or consequential loss, lost profits, lost contracts or tenders, or loss arising from your reliance on outputs you did not review; and our total liability for any claim relating to the service is limited to the fees you paid in the three months before the claim arose. These limits do not apply to loss caused by our fraud, gross negligence or wilful misconduct, or to any liability that cannot be limited under applicable law.
- Your responsibility to us. You will compensate us for any loss, claim or penalty we suffer because of statements, prices or documents you submit in any bid, or because of content you upload that infringes the rights of others or breaks the law.
- Suspension and termination. We may suspend or end your access if you seriously or repeatedly breach these terms, fail to pay, or if required by law. Where reasonable, we will notify you first and give you a chance to fix the problem. After your account ends, you can request an export of your outputs within 30 days, after which we handle your data as set out in the Privacy Policy.
- Changes to these terms. We may update these terms. We will email you about material changes at least 14 days before they apply. If you do not agree, you may cancel before the change takes effect.
- Governing law and disputes. These terms are governed by the laws of the Kingdom of Saudi Arabia, including the E-Commerce Law and its Implementing Regulations. We will first try to resolve any complaint amicably; please contact us at support@mysharikati.com and we will respond within 2 working days. Disputes that are not resolved amicably fall under the jurisdiction of the competent courts in Riyadh. If there is any conflict between the Arabic and English versions, the Arabic version prevails.
- Notices. We send notices to the email address registered on your account, and they are treated as received when sent. You send notices to us at hello@mysharikati.com.
- Force majeure. Neither party is liable for delay or failure caused by events beyond its reasonable control, such as natural disasters, epidemics, government action, or wide outages of internet, power or third-party platforms. Obligations are suspended for as long as the event lasts.
- Assignment. You may not transfer your account or your rights under these terms without our written consent. We may transfer them to an entity that takes over the service, provided your rights are not reduced, and we will notify you by email.
- Severability. If any provision is found invalid or unenforceable, the remaining provisions stay in full force.
- Entire agreement. These terms, the Privacy Policy and the Cancellation and Refunds policy form the entire agreement between you and us about the service and replace any earlier understanding.
- Contact. hello@mysharikati.com.
Privacy Policy
Last updated: 1 November 2026
- Who is responsible for your data. شركة مكتب الكرات الثمانية للدعاية والاعلان, a single-member limited liability company (Unified National No. 7010217987), which operates My Sharikati, is the controller of your personal data under the Personal Data Protection Law (PDPL) and its Implementing Regulations. Privacy contact: privacy@mysharikati.com.
- What data we collect.
- Account and contact data: name, job title, business email, mobile number and login details.
- Company data: company name, CR and other registration details, sectors, website address, and the profile answers, files and documents you upload.
- Subscription and payment data: package, invoices and payment status received from Salla. We do not receive full card numbers.
- Usage data: pages visited, features used, comments and change requests you type, device and browser information, and IP address.
- Communications: messages you send us and your marketing preferences.
- How we collect it. Directly from you through sign-up, the profile questionnaire, uploads and the dashboard; from Salla when you pay; automatically through essential cookies and server logs; and from public sources (such as your website or public registries) when you ask us to build your profile.
- Why we use it and on what basis.
- To create and run your account and deliver your package (performing our contract with you).
- To generate your proposals and tender alerts (performing our contract).
- To process payments, issue invoices and keep accounting and tax records (legal obligations).
- To keep the platform secure, prevent fraud and fix problems (our legitimate interest, which does not override your rights).
- To send service messages such as alerts, renewal reminders and changes to these policies (performing our contract).
- To send marketing about My Sharikati, only with your consent, which you can withdraw at any time.
- External processing. To produce your outputs, relevant parts of your content are sent to external processing providers that process it on our instructions.
- Who we share it with. We do not sell your personal data. We share it only with providers that help us run the service, under contracts that require them to protect it:
- Vercel Inc. – website hosting and delivery.
- Salla – checkout, payments and invoicing. Salla receives only the data needed to take payment: your name, email, phone number and the transaction details. Your tender profile, documents and proposals stay in our own database and are not shared with Salla.
- External processing providers – generating outputs.
- Database and file storage, and email delivery providers.
- Transfers outside Saudi Arabia. Your data may be processed outside the Kingdom by our hosting, database and storage, email delivery and external processing providers. We transfer only the minimum data needed, and only in line with the PDPL and the Regulation on Personal Data Transfer outside the Kingdom, applying the safeguards those rules require, such as a transfer risk assessment and appropriate contractual safeguards with each provider.
- How long we keep it. We keep account and company data while your account is active. After you cancel, you can request an export or deletion, and we delete it unless the law requires us to keep it. This includes your tender profile, documents and proposals. Invoices and accounting records are kept for the period required by Saudi law. We keep security logs only as long as we need them to protect the service, or as the law requires.
- How we protect it. We use encryption in transit, access controls, restricted staff access and reputable providers. If a breach occurs that is likely to harm you, we will notify the SDAIA or the competent regulator under applicable law within 72 hours of becoming aware of it, and notify affected users without undue delay, explaining what happened and the steps to take.
- Your rights. Under the PDPL you have the right to be informed about how your data is processed; to access your data and obtain a copy in a clear, readable format; to request correction, completion or updating; to request destruction of data we no longer need; and to withdraw consent at any time where processing relies on consent. Email privacy@mysharikati.com from your account email. We respond within 30 days; data exports are provided within 30 days of your request, as CSV files for data and PDF files for documents and outputs. You also have the right to complain to the SDAIA or the competent regulator under applicable law.
- Marketing messages. We send marketing only if you opt in through a separate, unticked box that is not a condition of subscribing. Every marketing email has an unsubscribe link, and you can change your preference in your dashboard. Service messages such as tender alerts, renewal notices and receipts are part of your package and stop when your subscription ends.
- Cookies. See the Cookies section below.
- Changes to this policy. We will post updates here and email you about material changes before they apply.
- Contact. privacy@mysharikati.com or hello@mysharikati.com.
Cancellation and Refunds
Last updated: 1 November 2026
- Scope. This policy applies to all My Sharikati packages and extra proposals purchased through Salla checkout.
- How to cancel. To stop, do not renew, or email accounts@mysharikati.com from your account email. We confirm every cancellation by email.
- When cancellation takes effect. Cancellation stops the next renewal. Your package stays active until the end of the current paid period.
- Your statutory right to withdraw. Under Article 13 of the E-Commerce Law, you may withdraw within 7 days of subscribing, provided you have not used the service or benefited from it. In that case we refund the full amount paid. The service counts as used, and this right ends, once you generate, download or otherwise use any output. Receiving an automatic tender alert does not by itself end this right.
- Monthly packages. Apart from the statutory right above, fees for a period that has started are not refundable, including for unused allowances.
- Extra proposals. An extra proposal can be refunded in full if you cancel it before generation starts. Once generation has started it is not refundable.
- Service faults. If a paid feature is materially unavailable because of a fault on our side and we cannot fix it within a reasonable time, we will offer a credit or a proportionate refund for the affected period.
- How refunds are paid. Approved refunds are returned through Salla to the original payment method. Timing depends on Salla and your bank, typically within 14 days.
- How to request a refund. Email accounts@mysharikati.com with your account email, invoice number and reason. We reply within 2 working days and process approved refunds within 7 working days.